✅  Your Booking Has Been Confirmed 

Thank you for booking your inspection with The Possum Man. One of our technicians will attend your property at the scheduled time, subject to safe and suitable weather conditions.

Appointment Conditions

Your booking is subject to acceptance of our Terms & Conditions (linked below). If these are not agreeable, please contact us prior to your appointment to discuss. If we do not hear from you, acceptance will be assumed and your booking will proceed as scheduled.

Appointment Booking Time

The booking time you selected has a 60min arrival window meaning if you select you booking time to be 10.30  then our technician will arrive at your property sometime between 10.30 - 11.30.

Weather & Access Considerations

In certain circumstances—such as wet weather, extreme heat, strong winds, or other unforeseen conditions—we may need to reschedule your appointment for safety reasons. Should this occur, we will contact you as soon as possible to arrange an alternative time.

Important Note for Possum Removal Bookings

If you have booked a possum removal service and will not be available at the property for four consecutive nights following the installation of a one-way door, please notify us immediately. Your availability is important during this period to help monitor activity and assist if further action is required in the unlikely event a possum becomes trapped in the roof.

Rescheduling or Cancellation

To reschedule or cancel your booking, please use the reschedule link provided in your booking confirmation email.
Alternatively, you can email us at solutions@thepossumman.com.au.

Cancellation Policy
A minimum of 24 hours’ notice is required for cancellations or rescheduling.
Cancellations made with less than 24 hours’ notice will incur a $100 + GST cancellation fee.

Payment

Payment is required on completion of works. We accept major credit cards, cash, or cheque.

Need Help?

For any questions or additional information prior to your appointment, please contact us at solutions@thepossumman.com.au.

Terms & Conditions

To fully understand what is and isn’t included in our services, please review our full Terms & Conditions here.

We look forward to assisting you soon.